Claim the task first
Most tasks are shared with a group, so you take ownership before you start. Until you claim a task, its fields are greyed out and you’ll see Claim this task to fill it out. Click Claim task and the task becomes yours: its status moves to In progress, your avatar appears on it, and the fields become editable. Claiming is covered in full — including first-to-claim-wins and what you can’t claim — on My work.Tasks already assigned to you specifically don’t need claiming. For how assignment decides who can claim, see Assignments and approvals.
Do the task
Once the task is In progress, the work surface depends on its type. Pick the tab that matches.- Form task
- File upload task
A Form task asks you to fill in a set of fields — intake details, a decision, or data that becomes a record.
1
Fill in the Fields
Under the Fields panel, complete each field. The helper line reads Complete the fields below to submit this task. Required fields are marked, and you can’t submit until they’re filled.
2
Review any AI suggestions
If Florent pre-filled some fields, they’re marked Suggested by AI. Check each one — accept it as-is, edit it, or clear it. Suggestions are a starting point; you still submit the form yourself.
3
Click Submit task
The button reads Submitting… while it saves. If a required field is empty, you’ll see a message like is required — fill it in and submit again.
Some Form tasks create or update a record when you submit; others just save their values for later steps. Either way, your job is the same: fill the fields and submit.
What happens after you submit
What you see next depends on whether the task needs a sign-off.- No approval needed — the task moves to Completed and the run continues. Anything downstream that was waiting on this task can now start.
- Approval needed — the task moves to Pending approval and the approver is notified. You’re done; the work counts once they approve it.
If your task is sent back, it returns to you marked Rejected with the reviewer’s reason at the top, and your earlier work is kept as a starting point. Make the fix and submit again. The rules for who approves and what rejection means live in Assignments and approvals.
Where to go next
My work
Find and claim the tasks waiting on you across every project.
Task types
See all five task types and which ones a person versus Florent handles.
Review AI work
Approve, correct, or reject what Florent drafted, with citations to the source.
Assignments and approvals
Understand who owns a task and who has to sign it off.