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Every person in your organization has a role. Their role decides which menu items they see and which actions they can take across RakerOne. There are four roles: Admin, Manager, Builder, and Member. This page is the authoritative reference for what each role can do. To open it, go to Admin → Roles in the sidebar.
The Roles page is admin-only, like the rest of the Admin group. If you open it without the admin role, you see “You don’t have access to this page. Ask an admin if you need it.” instead of the table.

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Where roles are assigned

The Roles page is read-only. Roles are not assigned in RakerOne — they’re assigned in your identity provider, the external sign-in system your organization uses. RakerOne only displays who has which role.
A role change only takes effect after the person signs out and back in. Their permissions are carried in their login, so they refresh on next sign-in. See Members and invites for how people are added and how roles get assigned.

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The four roles at a glance

Admin

Full access. Manages people, settings, and everything in the workspace.

Manager

Starts projects, runs playbooks, and reviews the team’s work.

Builder

Creates and edits playbooks, actions, and record types.

Member

Works on assigned tasks and comments on runs.
A quick way to think about each role:
  • Member is the most limited. They work on assigned tasks, read and write records, and comment — but they can’t build playbooks, can’t delete or review records, and can’t manage projects.
  • Manager is the people-and-process operator. They start runs, manage and close projects, and review the team’s work — but they don’t build playbooks or record types.
  • Builder is the toolmaker. They build playbooks, actions, record types, project templates, and triggers — but they can’t create or close projects.
  • Admin has everything.

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What each role can do

The table below lists every capability and which roles have it. “Yes” means the role can do it.
Everyone can comment on work they can see. To read a comment thread you need to be able to view the run; to post, edit, or delete your own comment you need the “work on tasks” capability — which all four roles have. See Comments, mentions, and the Inbox.

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What each capability means

Some rows in the table need a plain-language explanation. Expand a group to see what the capability actually lets a person do.
  • Create playbooks — Build new playbooks (process definitions).
  • Start playbook runs — Start a run of a playbook in a project.
  • Publish playbooks — Make a playbook live so it can be run.
  • Archive playbooks — Retire a playbook so it’s no longer used.
  • View runs — Open runs and their details. (Also needed to see comment threads.)
  • Manage runs — Pause, cancel, or reconfigure a run.
  • Work on tasks — Do assigned tasks in a run. (Also needed to post, edit, or delete your own comments.)
  • Approve tasks — Sign off on tasks that need approval before their output is committed.
  • Create project templates — Build reusable project starting points.
  • Use project templates — Start a new project from a template.
  • Archive project templates — Retire a project template.
  • Create projects — Start new projects.
  • Manage projects — Change project settings or who’s a member. (Also lets a person delete anyone’s comment in that project.)
  • Close projects — Close a project.
  • View record types — See record-type definitions so tables and forms can render.
  • Manage record types — Create, edit, or delete record types.
  • Read records — See records (still limited to projects the person can access).
  • Write records — Create or update records.
  • Delete records — Delete records. Deliberately withheld from Members.
  • Review record fields — Approve, reject, or dismiss individual record fields during field review. Withheld from Members. See Reviewing AI work.
  • Manage views — Create, edit, or delete saved table views.
  • Manage triggers — Set up automatic starts and view delivery history. See Triggers.

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Admins bypass per-project access

Roles set what someone can do across the whole organization. On top of that, each project has its own access list — who can see and work in that specific project. For a normal user, the two work together. They can open a project only if one of these is true:
  • They created it.
  • They were added to it individually.
  • One of their roles was granted access to it.
Admins are the exception. An admin can read and write in every project in the organization, regardless of the project’s access list, and always counts as able to manage projects.
Because admins see everything, give the admin role only to people who should have full visibility into all projects and data. For everyone else, use scoped project access instead — add them to the specific projects they need.
The practical rule: if you need someone to see everything, make them an admin. If you need scoped access, add them to specific projects. Project access lists are set per project — see Create a project.

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Where to go next

Members and invites

Where people are added and roles are assigned — in your identity provider.

Create a project

Set per-project access for people who shouldn’t see everything.

API keys

Keys carry their own permissions, drawn from this same list.