Skip to main content
RakerOne keeps the conversation next to the work. You discuss a task, a record, or a result right where it lives with comments, pull a teammate in with an @mention, and stay on top of what needs you through your Inbox.

​
Comments

A comment thread is a lightweight discussion attached to a single piece of work. The same panel appears in several places, so it works the same way everywhere you find it. You’ll find a Comments thread on:
  • A task inside a run — opens in the task detail panel.
  • A record — opens in the record panel when you’re viewing the record.
  • A review-grid row in a batch action run — opens in the row’s detail sheet.
Open any of these and look for the thread. Its heading reads Comments, or Comments on ‘[subject]’ when it’s about a named thing. An empty thread shows No comments yet.

​
Post a comment

1

Open the thread

Open the task, record, or review row you want to discuss, then find its Comments thread.
2

Write your message

Type in the composer at the bottom (placeholder Reply to thread…). Use the Text formatting toolbar for Bold, Italic, Code, Heading, and List, or add an emoji with Insert emoji.
3

Post it

Click Post comment. The box clears when the comment is sent.
A single comment can hold up to 10,000 characters.

​
@mention a teammate

To pull a teammate into the conversation, mention them.
1

Type @

In the composer, type @. The Mention teammate picker opens with matching names. If nobody matches, you’ll see No teammates found.
2

Pick the person

Choose the teammate. Their name appears in your comment as a highlighted mention badge.
3

Post the comment

Click Post comment. The person you mentioned gets a notification in their Inbox.
Typing a plain email address does not create a mention — only a true @ mention highlights and notifies. You can write email addresses in a comment safely.
A mention can take a moment to reach the other person. While a thread is open it refreshes itself roughly every 20 seconds, so a new mention surfaces shortly after you post it rather than instantly.

​
Edit or delete your comment

Each comment has a Comment actions menu with Edit and Delete.
  • Edit opens the comment inline (placeholder Edit your comment) with Save and Cancel. An edited comment shows an (edited) marker afterward.
  • Delete removes the comment from the thread.
You can edit only your own comments — even a project manager can’t edit someone else’s. You can always delete your own comment, and a project manager or admin can delete anyone’s comment in their project.

​
Who can comment

If you can open a run, record, or review row, you can read its comments. To post, edit, or delete your own comment, you need to be able to work on tasks. In practice that means Member and up can comment. People who aren’t on a project’s access list can’t see or post to its threads. For the full breakdown of what each role can do, see Roles and permissions.

​
The Inbox

Your Inbox is a personal feed of things that need your attention: mentions, task assignments, and approval requests. It opens as an overlay from the sidebar, not as a full page.
The Inbox is your notification feed. It’s different from My work, which is your personal list of the tasks waiting on you across all projects. Use the Inbox to catch what just happened; use My work to plan what to do next.

​
Open the Inbox

In the sidebar, click Inbox. When you have unread notifications, the Inbox item shows a count badge (it reads 99+ above 99). Inside the overlay you’ll find a Search inbox… box at the top, notifications grouped under Unread and Read headings, and an All / Unread toggle with Mark all read along the bottom. Each notification shows a title and a type line, plus a New badge while it’s unread.

​
What gets you a notification

Someone @mentioned you in a comment. Opening it jumps to the thread where you were mentioned.
A task was assigned to you. Opening it takes you to the task so you can claim it or start work. To learn how assignment decides who owns a task, see Assignments and approvals.
Something is waiting on your sign-off (shown as Needs approval). Opening it takes you to the item to approve. For how to review and approve AI output, see Reviewing AI work.

​
Work through your Inbox

  • Open an item — click a notification to jump straight to the task, record, or approval it’s about.
  • Filter — switch the bottom tabs between All and Unread.
  • Search — type in Search inbox… to filter by text.
  • Mark everything read — click Mark all read. It’s disabled when there’s nothing unread.
  • Loading — Loading inbox… while notifications load.
  • Caught up — You’re all caught up when there’s nothing waiting.
  • Nothing unread — Nothing unread on the Unread tab.
  • No search matches — No inbox matches when your search finds nothing.
  • Error — We couldn’t load your inbox with Refresh the page to try again. Refresh the page to retry.

​
Where to go next

My work

See the tasks waiting on you across every project.

Work in a run

Open the run workspace where task comments live.

Reviewing AI work

Approve, correct, or reject what Florent drafted.

Roles and permissions

Check who can comment and approve.