Records always come from a person or get approved by one before they become real data. Florent drafts records; you review and approve them. See Reviewing AI work.
What a record type is made of
Every record type has a few defining parts:- A name, in both singular and plural form (Invoice / Invoices).
- An icon that marks it in tables and lists.
- An ordered list of fields — the individual details to capture, each with its own type (Text, Number, Currency, Date, Select, and so on).
The three scopes: where a record type lives
The same record-type concept exists in three places, each for a different job. This matters because the three are independent copies — editing one never changes the others.- Org library
- Project template
- Live project
The reusable master definition for your whole organization — a catalogue you build once and reuse.Where to find it: the Building Blocks group in the sidebar, then Record types.A library record type is a template, not a place data lives. It holds no records. You add it to projects and project templates, where it starts collecting data.
Records only live in live projects. Library and template record types are blueprints — they never hold data. To collect records, you need a record type inside an actual project.
How copies flow
Whenever a record type moves from one scope to another, it becomes a fully independent copy:- Adding a library record type to a template makes its own copy on the template.
- Adding a library record type to a project makes its own copy in that project.
- Creating a project from a template copies every template record type into the new project automatically.
- A project created from scratch (not from a template) starts with no record types — you add them in the project’s Record types tab.
Where record types appear in the app
You’ll come across record types in a few places, depending on what you’re doing:Building Blocks → Record types
Building Blocks → Record types
The organization’s master library. A table lists every record type with its Name, its field count, and a description. Builders and Admins create and edit them here. This is the catalogue you reuse across projects.
A project's Record types tab
A project's Record types tab
Each project lists the record types it tracks, with a field count for each. Clicking one opens its records table — the rows of data this project has collected. Working with records and saved views is covered in Project data.
Inside playbook tasks
Inside playbook tasks
Form, Document, and AI tasks can read from or write to a record type — for example a Document task where Florent extracts invoices into records. See Task types for which tasks touch records.
In actions
In actions
An extract action points its output at a record type so the values it pulls from documents land as records. See Extract data.
Who can work with record types
What you can do depends on your role:- Builders and Admins create and edit record types in the org library and in projects.
- Managers add and edit record types inside projects they can access, and work with the records.
- Members can view record types and work with records, but can’t change a record type’s shape.
If you lack access, you’ll see a banner reading “You don’t have access to record types. Ask an admin if you need it.”
Where to go next
Build a record type
Add fields, choose field types, and set the title field in the schema editor.
Project data
Enter records, work with the records table, and save views inside a project.
Task types
See which playbook tasks read from and write to record types.
Extract data
Build an action that pulls values from documents into records.